Frequently Asked Questions

The Free plan gives you 10 downloads per month, access to only free templates, and single-user access.

With the Professional plan, you get 100 downloads per month, access to the entire template library, priority support, free lifetime updates, and single-user access.

The Team plan is for groups, allowing 3 users per account, 500 downloads per month, access to the whole library, priority support, and free lifetime updates.

Yes, you can upgrade, downgrade, or cancel your subscription at any time through your account settings. Changes will take effect from your next billing cycle.

We offer flexibility to suit every need. You can choose a Single Purchase to buy just one specific template or slide deck without any commitment. Alternatively, our Subscription Plans (Monthly or Yearly) give you access to a set number of downloads per month at a significantly lower cost per template—perfect for frequent presenters.

For subscription plans, download limits reset at the start of each new billing cycle. Unused downloads do not roll over to the next month. If you are worried about unused credits, we recommend our Single Purchase option or a Yearly plan for more flexibility.

Yes. You can upgrade from a Monthly to a Yearly plan at any time from your account settings. If you are on a subscription but need a specific premium template outside your plan, you can always use the Single Purchase option instantly.

Yes. Any template you downloaded while your subscription was active is yours to keep forever. You retain the license to use those files in your presentations permanently, even after you cancel your plan.

When you download a template, you receive a Standard Commercial License. This allows you to use the designs for personal projects, business reports, and client presentations. However, you cannot resell the editable file itself or redistribute it as a stock asset.

Yes. We offer a 5-day money-back guarantee if you are not satisfied. However, this applies only if no files have been downloaded. If you face a technical issue with a file you downloaded, our support team will fix it or issue a refund.

You can continue using the files you have already downloaded forever. If you need new templates and have reached your limit for the month, you can wait for the next cycle or purchase an additional template via Single Purchase.

We accept all major credit and debit cards (Visa, MasterCard, Amex) as well as PayPal for secure international transactions.

No. Our templates are designed to work with standard software you likely already have. You can edit them using Microsoft PowerPoint (Windows or Mac) or Google Slides directly in your web browser.

No. A standard subscription is a Single-User License, meaning it is registered to one individual. Sharing login details is against our Terms. If you need access for your entire marketing or sales team, please contact us for a Team License.

Yes. Our .pptx files are fully compatible with Microsoft Office on both Windows and macOS. Google Slides templates work on any device with an internet connection.

Yes. We update our library regularly with new infographics, business decks, and creative themes to ensure you always have access to the latest design trends.

If a renewal payment fails, we will attempt to process it again after a few days. Your account may be temporarily paused until the payment goes through. You can update your payment method in your account settings.

We are here to help! You can reach our support team via the Contact Us page or email us directly at support@winslides.com. We aim to respond to all queries within 24 hours.

No. You do need to create a free account to download our complimentary templates, but no credit card or paid subscription is required for the free section.